(574) 533-2070

What Our Customers Have to Say About Us…

At Hoosier Hardwood Floors, customer service is our first priority. We want you to be satisfied in every way possible, from installation to showroom help, from the beauty of your new floors to our skilled and experienced craftsman. We love to hear about your experiences with Hoosier Hardwood Floors, so we’d like to share comments from some of our satisfied customers.

From 67 reviews
Barbara Carey
Barbara Carey

Very nice, friendly and excellent workmanship. Our 1956 hardwood floors look new again! We couldn't be happier with our outcome.

Sisters, Barb and Bev

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Sue Kime
Sue Kime

Absolutely love our refinished floors! We had older Bruce veneer floors – they checked and double checked to be sure the floor could be sanded and refinished. The floors look wonderful!! I appreciate the care, expertise, and honestly of HHF…

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Response from business owner

We take great pride in refinishing floors this includes engineered floors (veneer). These can be challenging & we want to be sure the end result is that you love your floors after we are finished. Thank you for trusting us to work on your floors.

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Colleen Molnar
Colleen Molnar

When we moved into our new house, we wanted the entire main level to have the same flooring. We asked for the carpet to be removed and hardwood installed to match the existing floors. Hoosier Hardwood Floors, was able to match the plank …

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Response from business owner

We always love to replace carpet with hardwood. We strive to be professional & knowledgeable in all stages.

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Allen Robinson
Allen Robinson

Very knowledgeable and helpful staff and owners. Merle and Wendy are very nice people and helped me complete my project. Thanks.

Response from business owner

Thank you for the kind words. Glad we could help complete your project.

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Charles Norman
Charles Norman

Great people and awesome service.!

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Tonya Zultanski
Tonya Zultanski

Our commercial hardwood floors have never looked better after the refinish by Hoosier Hardwood. They are extremely professional and offer impeccable service. Highly recommended!

Response from business owner

We love to make hardwood floors look better then before. Happy to provide this service for you.

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Abby Wiles
Abby Wiles

Hoosier Hardwoods has done work for us at two different homes. We wouldn't use anyone else. They do a phenomenal job!

Response from business owner

Thank you so much for the 5 star review!

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Francie Evans
Francie Evans

My foyer floor was refinished in June 2022 and looks great. Highly recommended Hoosier Hardwoods. Andrew and Dean did a quality job !! I had Hoosier Hardwoods back in March 2023 to install new flooring in my living /dining rooms and …

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Sheila &
Sheila &

Hoosier Hardwood refinished the floors in our century old family farmhouse and they are amazing! It’s been two years since our remodel and they still look perfect. Such a great company to work with!!

Charles Norman
Charles Norman

Top notch hard working people

Courteous and professional.

Response from business owner

Charlie, thank you for 5⭐

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Dave Wilkerson
Dave Wilkerson

Great people, great product, and professional installers! I would strongly recommend them for any wood flooring requirements!

Response from business owner

Dave, thanks for the nice review. We take pride in achieving great results for our customers & doing it with professionalism.

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Carissa Bousnakis
Carissa Bousnakis

Wonderful Team and great end results!

Response from business owner

Thanks!

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Geoffrey Warner
Geoffrey Warner

Amazing company! Amazing service!!!

Response from business owner

Thank you for the 5 star review!

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Ted ONeil
Ted ONeil

We used Hoosier Hardwood Floors to replace some wood flooring at the Lake Michigan Reunion & Retreat in Union Pier, MI. Th LMR&R is an old inn that gets rented out for family reunions and corporate retreats so we wanted a floor that would …

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Response from business owner

Ted, thank you so much for your kind words. It's good to hear that your experience with us was positive. We strive to create beautiful floors that people will love for years. Thank you for allowing us to work with you and for the great review, we really appreciate it.

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Jennifer Cobb-Hayes
Jennifer Cobb-Hayes

Absolutely loved the refinish work HH did for us. I highly recommend them!

Response from business owner

Thanks for the 5 stars and the recommendation. We enjoyed working on your floor refinishing project.

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Alexander Reinhardt
Alexander Reinhardt

Hoosier installed hardwood on our entire first floor and we could not be happier! Not only is the product beautiful, but the guys did an excellent job. They worked quickly, answered all our questions, respected our belongings, were nice, …

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Response from business owner

Alex, thank you for having our company supply Chelsea flooring & install it for you. We do appreciate our employees representing us well on the job site.

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Mary Luber
Mary Luber

After a small hiccup in the laying of our new hardwood floor, Dean came on the job. What excellent work. We would recommend Hoosier Hardwood in a heartbeat!!!

Response from business owner

Thank you for the great review. We try hard to make sure our customers are happy with not only their floor but the whole process as well. We appreciate your business!

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Geraldine Randolph
Geraldine Randolph

Absolutely the best of the best they make you feel at home. Love Hoosier Wood 💯💯💯and the secretary is Awesome sweetheart ❤

Response from business owner

Thank you for your kind words. We appreciate your business. We think our employees are great too!

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Micah Horner
Micah Horner

Had a great experience getting my hardwood floors refinished by Hoosier Hardwoods. Sales team was prompt and organized. Refinishing crew was respectful and worked in a timely manner. The floor looks brand new! Thanks Hoosier Hardwood!

Response from business owner

Glad we made your refinishing project a great one. Thank you for having us do your project & for taking time to give us a great review.

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Steve Hollenberg
Steve Hollenberg

Our damaged hardwood floor was beautifully repaired, sanded and restained so that it looked better than ever. They were always accessible for questions and concerns and worked within our time frame. Excellent result with no drama- can’t do …

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Response from business owner

Thanks for your high remarks. You were a pleasure to work for & easy to communicate with. Glad there was no drama, we prefer to leave that with Hollywood 😄

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Atlee Lambrght
Atlee Lambrght

Would highly recommend, flawless is the word that comes to mind. Very professional, no trash dust etc was left behind for me to leave up.

Response from business owner

Thanks for taking time to leave us an awesome review. Appreciate you recommending our team & we would also recommend you as a great client to work for.

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Barbara Carmichael
Barbara Carmichael

Dean Yoder and his crew did a beautiful job refinishing our floors and stairs. They communicated very well and patiently worked through challenges until we were 100% satisfied.

Response from business owner

We want everyone to be 100% satisfied even if it takes more then expected. Thanks for the review.

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Rowland Rose
Rowland Rose

Did a wonderful job. Went above and beyond. Friendly and knowledgeable. Helped us find the perfect flooring.

Response from business owner

Thanks for the review. We don't think our job is complete until we find the perfect wood floors for your lifestyle.

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Lauren Rose
Lauren Rose

Excellent work and customer service. Communicated well from quote to install. Our floors are gorgeous and we couldn’t be happier.

Response from business owner

Lauren, we love when our customers appreciate the work that we do. "couldn't be happier" makes our day.

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Marlin Martin
Marlin Martin

Hoosier Hardwoods did a great job on refinishing our floors! The house we bought had Maple Hardwood in it but it was in terrible shape. The guys were on time, cleaned up after themselves and worked well with our dry wall contractor's …

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Response from business owner

Thank you for having us renew your beautiful maple floors.

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Tony Whalen
Tony Whalen

Do great work nice floors

Response from business owner

Thank you for the nice review. We hope to work for you in the future.

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K Kutschbach
K Kutschbach

Love! Love! Love our new floors! From start to finish what a great experience!! Burt, Merle and Dean were all great to work with through the process. Even when we changed our minds! They were so patient. Loren was amazing!! All very …

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Response from business owner

Thanks for expressing your feelings. We love your feedback & thank you for taking the time to give us the review.

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Saint Joseph Catholic Parish Mishawaka
Saint Joseph Catholic Parish Mishawaka

Excellent work. The new floor in church is beautiful. Highly recommend, and interested customers are most welcome to stop by and see Hoosier's craftsmanship in person!

Response from business owner

To everyone from the St Joseph Catholic Church we thank you for choosing Hoosier to do the hardwood floors. It was an honor to work in the church, as it has to be the most magnificent building in Mishawaka. God bless.

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Kathy Murray
Kathy Murray

They finished 4 days early and the finished product was beautiful! They did a wonderful job and everyone involved was a pleasure to work with! We were very impressed!

Response from business owner

It was great to finish earlier then projected. You are also a pleasure to work with & look forward to impressing you on future projects.

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Erin Nickell
Erin Nickell

We love our newly refinished floors! Hoosier Hardwoods did and amazing job!

Response from business owner

Good to hear you are loving your refinished floors. Thank you for being an amazing client.

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Patty Thompson
Patty Thompson

We had hardwood floors laid this week. We have used Hoosier Hardwood two other times and very pleased. Loren did our flooring in our dinning room and family room. Loren did a great job, very professional and friendly, easy to have in our …

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Response from business owner

Thank you for having Hoosier do another project for you. We appreciate you commending Loren for him being professional & friendly & also want you to know you presented yourself on a professional level. Thanks for the prompt payment & hope you enjoy many years on your beautiful floors.

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Aaron and Jessica Scholl
Aaron and Jessica Scholl

I have used Hoosier Hardwood on many occasions and every time they exceed my expectations. I would strongly recommend them. Excellent quality and service!

Response from business owner

Thank you for the awesome review. We appreciate you being a great client & look forward to exceeding your expectation on the next occasion.

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Rick Sheffer
Rick Sheffer

This is an amazing business. The hardwood floors are gorgeous when finished. Dean, Jordan and Heath do exquisite work.

The job comes in on price and on time. I’d give 6 stars if I could.

Exceptional in every way!!!

Ilene S.

Response from business owner

Thank you for your awesome review. We appreciate the 6 star suggestion. Glad to you had us make your floor gorgeous & thanks for being a great customer.

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Mike Andresen
Mike Andresen

I can’t say enough good things about Hoosier Hardwood! Merle and his entire crew are the best you will find anywhere to create beautiful new flooring for your home.

I would absolutely use their service again!

Response from business owner

Thank you for the 5 stars & we would also give you 5 stars if we could. You made working on your project enjoyable & fun. We would love to be a service for you again, when needed. Our field techs are the best there is & deserve all the praise.

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Shaun Mawhorter
Shaun Mawhorter

We couldn't be happier with our new floors! The craftsmanship and service provided is exemplary. Merle was so patient and helpful when we had no idea what we were doing and had never explored hardwood floors before. Our installer, Nick …

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Response from business owner

Shaun, thank you for your time on this wonderful review. You made a great choice with Chelsea Flooring & the color choice fits your house perfectly. We are happy that you are enjoying the floors in your "new house" & glad we could be part of your family for a few weeks. Thanks again for choosing Hoosier Hardwood Floors.

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Darlene Singer
Darlene Singer

Our steps turned out beautiful!

Everyone that sees them, loves them! I would recommend these guys anytime

Response from business owner

Glad that you had Hoosier Hardwood Floors make & finish your stair parts. Thank you for making the drive from PA.

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Trisha Carrico
Trisha Carrico

Great company! Cares about you and very personable!

Response from business owner

Trisha, thanks for choosing Hoosier Hardwood Floors for your floor refinishing project.

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john grcich
john grcich

As a Realtor, recommending service providers can be a risky venture! Hoosier Hardwood turned out to be a great resource for some very costly and detailed work. Super-satisfied with the service, professionalism and detail. Happy clients are …

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Response from business owner

Wow thank you for the awesome review! Having a respected realtor recommend Hoosier Hardwood Floors is an exceptional compliment. We will deliver the same service to the next client.

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Mark Karczewski
Mark Karczewski

Everyone was very professional and informative. The fellows working at the house were very friendly and explained the process very thoroughly. The sales staff was very accommodating and got us scheduled very quickly. They finished when …

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Response from business owner

Thank you for your review & for trusting our company for your flooring project. Our goal is to provide professional service & keep you informed so that we can deliver a high quality product to you. We hope you can use Hoosier Hardwood Floors on future projects.

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Michael Nickol
Michael Nickol

Excellent service and workmanship. They were great 5 years ago when I used them for the first time, and they were as good 3 months ago when they worked for me the second time.

Response from business owner

Thank you for your repeat business with Hoosier Hardwood Floors. We would be honored to have you use our services a 3rd time.

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Mark Hollenbaugh
Mark Hollenbaugh

Extremely helpful establishment, Dean was very knowledgeable about everything to do with hardwood flooring and gave us a bid for our job that is quite reasonable compared to others we've received thus far. After stopping for a pleasant …

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Response from business owner

We thank you for acknowledging our knowledge of hardwood flooring. We strive to provide the highest level of service & craftsmanship in our industry.

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Mary Jan Hedman
Mary Jan Hedman

I am very satisfied with the work Hoosier Hardwood Floors did at my house. They worked with me so I could select a stain color and the floors are beautiful. I highly recommend them.

Response from business owner

Mary Jan, Thank you for your stellar review. It's gratifying to know you are satisfied as that is our goal. We really enjoyed working with you!

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Lisa Miller
Lisa Miller

We appreciate the friendly, helpful service we received at Hoosier Hardwood!

Response from business owner

Thank you for your repeat business.

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Luanne D
Luanne D

Hoosier Hardwood did a wonderful job re-doing our hardwood kitchen floor. Anthony and Bert both worked on it and were respectful of our home, hard workers and did an awesome job. 4 days after it was finished, the appliance installers did …

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Response from business owner

Luanne,

It was a pleasure to work with you on the project. Too bad about the damage although glad we could get it taken care of as soon as we did. We try to get our customers taken care of although sometimes that can be a challenge.

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Rex Peters
Rex Peters

Hoosier Hardwood Floors just finished a combination project to replace old tile in the kitchen to match the red oak floor in the foyer, and then refinish everything. The fine workmanship, professionalism, excellent communication, …

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Response from business owner

Rex, thank you for the nice review & 5 stars. We post all our reviews for our employees to see & they grateful when they hear their craftsmanship is appreciated. If we can't have 100% customer satisfaction we don't think the job is complete. We hope to be back if you have our needs in the future.

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Shirley Ashley
Shirley Ashley

I love the floors! When looking for a company to do the floors, all the contractors I called suggested Hoosier. The men that came were courteous and worked hard. I would recommend.

Response from business owner

Hi Shirley,

Thank you for having us do your project.

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John Mills
John Mills

Great work. Friendly. Highly recommended.

Response from business owner

John, thank you for having us do your work.

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Bruce Nowlin
Bruce Nowlin

The end product of refinishing a 20 year old sanctuary stage and choir loft looks amazing. The look improved remarkably. The crew (all of them) were friendly and easy to work with. They were professional in every way. Thanks for a great…

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Response from business owner

Bruce, it was a pleasure working with you & your staff throughout the process. You accommodated our crews & made it a pleasure to work there. Blessings to your people.

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Josh Kellie
Josh Kellie

Hooiser

From start to finish, they were easy to work with and very helpful. Merle, Dean, Loren, Chad, Howard and Bert were excellent and patient, explaining the whole process clearly, and answering any questions that arose. They also made …

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Response from business owner

Josh & Kellie, 1st thanks for the humbling review. You were also very easy to work for. Glad that you chose us to do your floor & staircase work. We will work for again if needed. Thanks,

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Diane Hertzler
Diane Hertzler

The floor looks great, and everyone from Hoosier Hardwoods was knowledgeable and helpful. Bert gave me good counsel on which kind of finish I was looking for, based on our initial conversation. Chad is skilled and efficient and helped me …

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Response from business owner

Diane asking questions helps you gain knowledge of a wood floor. We are glad you had us refinish your floor. Caring for your floor properly will keep it looking good for a long time.

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Monica Hartman
Monica Hartman

Hoosier Hardwood Floors did an AMAZING job refinishing the original 1964 hardwood floors throughout our home. We could not have been more pleased with every aspect of this job – from quote to topcoat. Bert was great to work with from coming…

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Response from business owner

Thank you for your review. We appreciate you acknowledging the hard work that goes into refinishing a hardwood floor. Refinishing old floor is always rewarding.

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Tom Clark
Tom Clark

Dean is an awesome person. High quality products and great prices. Highly recommended.

Response from business owner

Tom, thanks for taking the time to give us a 5 🌟 review. Quality is our mission. We appreciate it when it is valued.

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Joe Elston
Joe Elston

These guys are true professionals, if you need anything done with wood floors these are the pros and for the price you won't find anyone close to the quality of work you will get. I remodeled my house and had alot of people working on it. …

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Response from business owner

Joe, we appreciate your comments. Glad we could be a part of your remodel project. We wish you the best with your family & home.

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scott mcdonald
scott mcdonald

They have been doing floors for my company for years. I highly recommend.

Response from business owner

Scott, you are one of my original contactors & are great to work for. I look to continuing our relationship thru the coming years. Thanks!

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Kelcy Eash
Kelcy Eash

Very pleased with the way our floors turned out. We had existing hardwood under our carpets. Hoosier Hardwood Floors was able to refinish our existing hardwood and bring it to life once more. The floors look brand new! So rich and full of …

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Response from business owner

Thanks for the nice review Kelcy. Glad that you recognized the potential in the hardwood that was under the carpet. We were happy to be a part of it.

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Sue Lanc
Sue Lanc

Floors look beautiful. Great work.

Response from business owner

Thank you Susan. You were a pleasure to work with. Enjoy you new floors!

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Bonnie Carmichael
Bonnie Carmichael

The flooring product and workmanship from Hoosier Hardwood was beyond my expectations. They are just completing the second flooring job for me and if there is a third they’ll have the job!

Response from business owner

Thank you for the 5 stars, Bonnie. We look forward to the next one. You were a pleasure to work for.

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Zach Raymond
Zach Raymond

We had a great experience with Hoosier Hardwood. We had our cherry floors treated with Rubio Monocoat and we are very happy with the results. The installers were courteous and professional. Our salesman was knowledgeable and worked with us …

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Response from business owner

We are glad you had a great experience with refinishing your wood floors. Rubio is a hard wax oil that is a great alternative to conventional finishes. Glad you chose that option.

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Judith Briganti
Judith Briganti

From the moment I walked into their store to the completion of the living room, kitchen, dining room and hallway project, staff was professional and extremely helpful. My flooring is beautiful. Expert workmanship is evident. I highly …

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Response from business owner

Thank you so much Judith, for sharing your experience. I'm humbled by your words. Quality product & professionalism is our goal.

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Wilson, Pat & Jodi
Wilson, Pat & Jodi

We love our new floor. They installed a wood floor in our dining room and refinished existing wood in the foyer and hall. The two match perfectly. The installers arrived on time, were very friendly and professional, and did their work …

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Patrick Wilson
Patrick Wilson

Our floors are beautiful and the installers were professional and friendly.

We hosted Christmas and all our relatives and friends loved the new look.

Response from business owner

Pat, glad we could make the schedule work for you to host Christmas. Thanks for the review.

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Nancy & Melvin F
Nancy & Melvin F

THe guys did a very good job on refininshing our floor thank you.

Christine Stutzman
Christine Stutzman

We love our new hardwood floors. Rudy did an excellent job of installing. I highly recommend Hoosier Hardwood for your flooring.

Response from business owner

Rudy is a master installer & loves what he does. Thanks for the nice review.

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Devon Hastings
Devon Hastings

Merle was extremely helpful in picking out my hickory floors and what brand would be the best for my house. The installation went beautifully. Rudy did a perfect job and had it done in three days. I would recommend anyone that is looking…

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Response from business owner

Devon, you were very nice to work with & came in knowing about wood floors & what you wanted. Glad we could help you with your project.

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musicteach001
musicteach001

They did an amazing job at refinishing our oak floors, and were even able to refinish our parquet floors bringing them back to life. We highly recommend them.

Response from business owner

Glad that we could help revive your floors. Parquet flooring is unique & always rewarding when refinished.

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Sharon Chupp
Sharon Chupp

Excellent service! Beautiful finished product

Response from business owner

Sharon, it was a pleasure working with you. Glad the stain color was a great look.

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Mike Rohn
Mike Rohn

Excellent custom wood floor work. They did exactly what they said they would do. Perfect!

Response from business owner

Hi Mike, thanks for taking the time to give us a review. We hope to help with future projects when they arise.

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