Category Archives: blog

What is So Scary About Not Having a Professional Installer?

You may have heard the horror stories…a floor is ripped up, money has exchanged hands, and then…POOF! The installer disappears and is never to be heard from again! This is no ghost story though, or murder mystery. This is fraud, and it happens to people every day from fly by night installers who simply shouldn’t be in the business. What can you do about it? Well, here are a few items to put on your checklist when hiring an installer for your flooring:
1. References
Anyone who is reputable should have at least a few people for you to call and talk to. If they look at you like you are crazy or refuse to produce even one, you should tell them thanks, but no thanks.
2. Are they insured and bonded?
Insured means you are covered if something goes wrong, and bonded means they are LEGALLY obligated to finish once they have started, and you have recourse if they don’t. Make sure your installer is BOTH.
3. Social Media and digital reviews
Today everyone has a megaphone in their pocket..it is called a smartphone! With a few clicks, a person can tell thousands of people about the experience they had with you, and you should check them out online to see just how many people had something to say.
4. How long have they been in business?
Is this a new business? That might not be bad, especially if the above 4 have criteria check out ok, but if they are brand new and have no history at all, you might never see them again after the check clears!
So take a few moments and make sure that you are dealing with a person of integrity. It might sound cliche, but you don’t want to be a statistic!

The Culture of a Company 

“The Culture of a Company
A company culture doesn’t just happen. Much like “quality” of a product is ALWAYS the result of intelligent effort, quality of the culture of your company is as well. Here are three things to keep in mind every day to ensure that your company culture lives up to the quality of product/service that you provide. Sidenote: If your culture turns sour, your product service quality will as well!
1. Every person must know they are valued, every day. 
2. Every interaction with your employees is an opportunity for you as a leader to model what interactions with your customers should look like.
3. Avoiding difficult conversations doesn’t make them go away, they just mean they will be more difficult when you finally have them! 
It simply cannot be about making these things a priority “once in a while”…for the culture in your company to grow, you must look at it like a dependent…you are going to feed the culture every single day, just like your kids, and if you feed it junk, it will produce such. If you feed it positivity, love, and attention, you will end up with a strong company, that has a strong culture that produces strong leaders!”

Allergens: The Truth About Carpet vs. Hardwood

Dander. Dust mites. Sneezing and coughing and sneezing some more..that is the reality for many who have carpeting in their home, and many of them aren’t aware that their carpet might be the culprit for their misery. Today we will look at 3 things your carpet might be hiding, and why it might be time for you to switch to hard wood floors!

1. Carpets can contain 100 times more allergens than hardwood floors! 

You read that right! 100 times more! Now many of us might not struggle with allergies, so this might not be as alarming to you. Those of us that have year round issue though know that getting rid of that amount of allergens can seriously increase your quality of life.

2. One square meter of carpet can house 67 grams of dust

While a square meter is 11 square feet, and 67 grams sounds like a small number (1 M&M is approx. 1 gram), consider how much this might affect a 9-month-old child that crawls or is on the floor a good percentage of their day!

3. Dust Mites produce up to 200 times their body weight in waste every day! 

I know…ewwww, right? 200 times their body weight is a TON of waste (almost more waste than the 9-month-old produces that we referenced above!) The important thing about this fact is that people aren’t allergic to the dust mites themselves, they are allergic to their waste! That means that for every 1 dust mite that you have, 200 times their weight of allergen is being released into your home daily, and carpeting is where these little buggers like to hang out.

So it might just be time to pull the proverbial trigger and get hardwood floors. Especially if you have allergies, kids or are not super comfortable with large amounts of dust mite waste being a part of the cushy flooring that you currently walk on each day.

 4 Advantages of a True Hardwood Floor

Many of us have heard it for years…” hardwood floors are the way to go!”, but it isn’t often someone explains why this is the case. There are many reasons to go with a hardwood floor, but today we are going to breakdown what we feel are the top 4.

  1. High-quality look

There is just something about the look of a hardwood floor, isn’t there? Though there are many floors out there that “mimic” the look of hardwood, none offer the actual look and feel of what hardwood brings to a room as it has a timeless beauty that can’t be duplicated.   It is almost something that can’t even be put into words, but when a room has hardwood it just feels different…richer…homier & warmer.

  1. Easy to clean

Carpet can be a nightmare when it comes to cleaning. Have you ever gotten gum in a longer Berber carpet? Ever spilled Kool aid on a tan carpet? No one plans on these types of accidents, but they happen, and hardwood offers a much easier cleaning experience.

  1. Strength and durability

High-quality hardwood floors can last for generations. Can anyone say that about carpet or linoleum? Even “wood look” flooring can need to be replaced several times before a hardwood floor needs to be replaced. So while it might be a bit more at the onset as far as overall expense goes, it makes up for it many times over when it comes to replacement cost and the opportunity cost of having your house torn up several times for flooring replacements.

  1. A great long-term investment

Planning on being in your home for more than a few years? Hands down, hardwood is the way to go. Hardwood flooring is a fantastic investment for you to make for your home, and it is something that people look for when buying a new home.

So when a floor needs to be replaced, there are many facets to look at, and we encourage you to call us and let us give you a quote on any room that you are considering a flooring replacement in. You & your grandkids will love the quality LONG after the slight increase in cost is but a distant memory!

Why Choose Hoosier Hardwood Floors (part 2 of 2)

In our last blog, we started our discussion about why you should choose Hoosier Hardwood Floors. Today we will finish that discussion by addressing perhaps the top reason why you should choose us for all of your hardwood needs: Professionalism.
It has become almost a guarantee anymore that when you enter the market to look at a construction job to your home, whether floors, an addition or a major landscaping project, that you will have to deal with a few frustrating things. Things like:
1. Contractors not showing up for an initial appointment.
2. Contractors not sending an estimate.
3. Workers showing up late (or not at all).
4. Sub par work
None of these are acceptable, and while we are human beings, we give you our word that these type of occurrences will not happen when you hire us! We aren’t perfect, but even when an issue arises, we don’t sweep it under the rug: We address it head on until you are happy. That is the Hoosier Hardwood Promise!”

Why Choose Hoosier Hardwood Floors (Part 1)?

Most of the time hardwood floors are not at the top of the 5:00 PM news broadcast, but when they are, it is usually not for a good reason, as someone has bought hardwood from a less than reputable source. At Hoosier Hardwood, you NEVER have to worry about that. We are not the cheapest in town, and quite frankly, we are OK with that. We sell the best hardwood, sourced from the best suppliers in the world, and we provide unmatched quality in our installation and in our customer service. Take for example this story from Forbes from not too long ago…

“’60 Minutes’ Is Right To Raise Questions About Lumber Liquidators’ Toxic Floors”
Last night CBS ran a 60 Minutes segment on dangerous levels of formaldehyde in laminated floor wood sold by Lumber Liquidators. This caught my attention because this substance is hazardous to human health. Formaldehyde can cause cancer and other ailments including skin and breathing problems…(read more)

So the bottom line is this…will your less expensive option be there in a few years, and are they taking shortcuts in their sourcing that could leave you and your family exposed to damaging chemicals, or even death? You will never have to worry about that at Hoosier Hardwood Floors!!

I’d have sold my house sooner, but the floors…

We have all heard one of our friends or family talk about selling their home. Sometimes, a home sells really fast..like, less than 24 hrs fast. Other times it stays on the market for months and months…and then a few more months. Others are in the middle somewhere. One thing that seems to be a constant though in the home selling “game”, is that often times people “almost” sell their home (in their minds anyway), if it wasn’t just for “that one thing”. More times than not in 2017, NOT having wood floors is becoming that “one thing”. Check out this quote from a recent article in Time Magazine;

“Forget the wall-to-wall carpet, today’s homebuyers are looking for hardwood floors on the main floor of the home, according to the National Association of Home Builders. Hardwood flooring looks especially beautiful when flowing throughout an open floor plan.”

So if your home’s flooring screams “1985”, and if you are considering replacing it so you can sell your home in the near future, don’t even look at carpeting. Hardwood flooring gives you an advantage according to almost every article from the past year that has been written on the subject. If you are trying to decide between upgrades to your home, know that an in ground pool and other amenities are amazing if you are staying in your home for the foreseeable future, but nothing will help you sell your home quicker, in our opinion than a beautiful hard wood floor. You will also have a MUCH better chance of recouping your investment with hard wood than a pool or a three season porch, or other similar upgrades. “

When it comes right down to it, people love quality

Think about it. Over the last year, when you scroll through facebook, have you seen anyone talk about a “mediocre” experience? Probably not. They talk about really bad experiences…or even moderately bad ones. They talk about really good experiences. Rarely though does someone take the time to say” I had dinner at XYZ

steakhouse and it was acceptable”, or, ” “I had XYZ Landscaping work on my yard and it isn’t horrible”. No one takes the time to write about experiences that don’t involve amazing service and quality products…unless it is to talk about how bad something was. 

 

At Hoosier Hardwood Floors, we have a commitment to amazing customer service and top of the line quality. This isn’t something that we do to get applause, but we tend to get them from our customers when we finish a job because they are not just pleased that it is over, they are pleased that it has been done with excellence and they LOVE the look.
Have you ever taken the time to write about a meh experience? How about a really bad one? Good one? Tell us in the comments below! “

Why NOT having hardwood floors might be causing you SERIOUS problems!

We are often asked about the benefits of hardwood floors over other types of flooring, and we think that the answer to this question can be summed up by looking at three different areas:

1.Safety & Cleanliness

What happens when your carpet is too ragged and dirty to be cleaned? You have to replace it, right? Not the case with hardwood! Hardwood floors can be repaired and resurfaced which gives you a much longer time between having to completely change a rooms flooring. Do you have pets? Allergies from pets? Hardwood is exactly what the doctor ordered for your home! While carpet can hold on to these particulates and dander, hardwood floors do not, and this can do wonders for those out there with extreme allergies.

2. Low Maintenance

Mopping and repairing vs. vacuuming, shampooing and replacing…these differences can mean a huge difference in time and expense on keeping your flooring looking its best. No one wants to spend time keeping their floor looking great, but at the same time no one wants to see their investment lose money either. Having hardwood takes time aways from your

3.Beauty/Resale Value

Sure, there are many kinds of carpet/vinyl floors, but do they each offer the beauty and value that each type of hardwood gives you in your home? You may be looking at carpeting and deciding between a short pile or a woven berber, but these carpets are still made of the same types of materials. When you are making a decision on which type of hardwood to buy, you are looking at oak vs. hickory (or another such example), and this is a much bigger difference! The smells, the look…even the feel of these different woods can be a night and day difference. Oh, and when you are looking at the return you may get off a new floor, it is important to know that most people don’t talk extensibly in their for sale flyer about carpet, but they definitely do talk at great lengths about hardwood floors in a home!

So when it comes to buying a new floor to go in your home, are you looking for immediate gratification and the initial spend you will be putting out to redo your floor, or are you looking at the long term benefit of your floor choice? I have yet to speak to someone and, five years after replacing a floor say to themselves, “MAN I wish I would have spent less money on my new floor.” Keep that in mind as you start making plans for your next new floor!

What is hardwood?

What exactly is hardwood? Many types of floors are referred to as hardwood floors or have the look of hardwood floors, but in reality, they are NOT hardwood floors. Let’s look at some examples:

Unfinished and Factory Finished Wood Flooring

All wood floors must have a finish put on them. This protects the wood itself and gives it a “finished” look. When you purchase unfinished wood flooring, your installer will sand the wood and apply the finish on the job site. If you are looking for a “specific” or “custom” look, this is always your best option. 

The other alternative is factory-finished wood flooring. In this option,  the finish is applied at the manufacturing facility. As you might have guessed already, these floors take much less time to install and are ready for daily use much sooner than unfinished floors are.

Solid and Engineered Wood Flooring
Now let’s take a look at the difference between solid and engineered wood floors. 

Solid wood flooring is entirely made up of solid wood. The thickness varies from ¾” to 5/16”, and can be installed above or on grade. Solid wood flooring is ideal if you are planning on staying at your location for a while as it can be sanded and refinished. 

Engineered wood floors are exactly what they sound like: floors engineered using various layers of different kids of wood and wood veneers (this gives extra strength). These wood floors can be installed above, on or below grade and in some cases can be sanded and refinished, but in others cannot. 

So when you are looking at options, just because it says “hardwood” doesn’t mean it is the same as the wood your neighbor has or like you saw on TV! Do a little extra digging and make sure you are getting the RIGHT hardwood for your application!